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RETURN & EXCHANGE POLICY

FINAL SALE FOR ALL ITEMS

SWEATSHIRTS 
Each sweatshirt is hand made to order to create a unique and individual look. No two pieces are alike, just how we like it. All sweatshirts are final sale with no returns/exchanges. Please contact us before placing an order if you have any questions and we will happily assist you. 

JEWELRY 
All of our jewelry is made-to-order and therefore final sale with no returns/exchanges, including custom orders. Please reference the individual product pages for detailed specs on the jewelry before purchasing. If you have any specific questions, please contact us directly and we will be happy to assist you. 

REPAIRS

For all repair requests, please contact: hello@diamondsandsweatshirts.com. Please include your order number, name, description of the issue and photo of the damaged jewelry. We will review the request within 2-5 business days and advise next steps.
Customer is responsible for cost of repair or alterations, as well as shipping costs, unless it is within 90 days of purchase and determined that there is an issue with the product.
We reserve the right to deny any unreasonable repairs and we are not responsible for our items that have been repaired by other jewellers.


Contact us at: hello@diamondsandsweatshirts.com, on Instagram @diamondsandsweatshirts, or by completing the form on the 'Contact Us' page on our website.