RETURN & EXCHANGE POLICY
Carefully review the return policies and product descriptions prior to placing an order because we want to you to be happy with your purchase. If you have any questions email us at firstname.lastname@example.org or schedule an appointment with our Virtual Stylist to discuss the details of your purchase. Please note the return policies differ for respective sweatshirt and jewelry categories.
Reminder that each item is hand made to create a unique and individual look. No two pieces are alike, just how we like it.
NEW ITEMS (CUT + SEW)
Exchange only; size and style exchanges are accepted within 7 days from package receipt upon the following conditions:
- Items must be returned in their original condition with tags attached. Customer is responsible for all return shipping costs. Diamonds + Sweatshirts reserves the right to refuse any return/exchanges.
- To issue an exchange please send an email to: email@example.com with your order number and product exchange details. Once the exchange is authorized via email, you may send the item back.
VINTAGE / REFORMED
All vintage styles are individually hand reworked into one-of-a-kind pieces, just for you. Due to the nature of these garments, all vintage/reformed styles are FINAL SALE. All vintage pieces are marked ‘Vintage or Reformed’ in the product descriptions.
At this time all items are FINAL SALE. Due to the finality of your purchase please review the product details before purchasing.
MADE TO ORDER
All customized pieces (sweatshirts and jewelry) are FINAL SALE.