DIAMONDS + SWEATSHIRTS

Carefully review the return policies and product descriptions prior to placing an order because we want to you to be happy with your purchase. If you have any questions email us at hello@diamondsandsweatshirts.com or schedule a virtual appointment with us to discuss the details of your purchase. Please note the return policies differ for respective sweatshirt and diamonds (jewelry) categories.

FOR SWEATSHIRTS
Reminder that each item is hand made to create a unique and individual look. No two pieces are alike, just how we like it.

CUT + SEW
Exchange only; size and style exchanges are accepted within 7 days from package receipt upon the following conditions:

  • Items must be in their original condition, unworn, with all tags attached. Customer is responsible for all shipping costs. Diamonds + Sweatshirts reserves the right to refuse any return/exchanges.
  • To issue an exchange please send an email to: XXXXX with your order number and product exchange details. Once the exchange is authorized you may send the item back.

VINTAGE
All vintage styles are individually hand reworked into one-of-a-kind pieces, just for you. Due to the nature of these garments, all vintage styles are FINAL SALE. All vintage pieces are marked ‘Vintage’ in the product descriptions.

MADE TO ORDER
All customized pieces are FINAL SALE.

FOR DIAMONDS – [ALL JEWELRY]
At this time all items are FINAL SALE. Due to the finality of your purchase please review the product details before purchasing.

FINE JEWELRY 
Quality and great craftmanship is of our utmost concern. With every piece purchase you’re also getting a complementary one-year coverage on your jewels for all manufacturing defects (materials and craftmanship), with valid proof of purchase. Kindly note this does not cover damages caused by accidents, scratches from day-to-day wear, neglect or improper use. For complimentary repair inquiries please email us at hello@diamondsandsweatshirts.com, be sure to include your name, description of the repair required, photo of the damage and proof of purchase. Repairs take 3-6 weeks to complete depending on the nature of the repair. We will return your item back as soon as it is ready and notify you with a tracking number. Repairs needed after one year or deemed to be caused as misuse will incur a repair charge at the customer’s expense. Diamonds + Sweatshirts reserves the right to deny any unreasonable repairs.


MADE TO ORDER
All customized pieces are FINAL SALE.