We charge a flat fee of $6.00 CDN for shipped goods in Canada and $10.00 CDN to North America. Packages containing fine jewelry requires a signature on delivery. We are not able to ship orders to P.O. Boxes or APO/FPO addresses. You will receive a tracking number from us at the email address you have provided once your package is on its way.
International orders are shipped ground delivery. The cost of the shipment will be calculated and provided to you at checkout. Duties & Taxes are not included in the total at checkout. Duties are calculated and determined by the country’s Custom Agency. If any duties are applied, the payment is the sole responsibility of the recipient, not Diamonds + Sweatshirts Inc. We are unable to modify your order once it has been placed with the courier, please ensure all information is correct before completing your order.
We always try our best to ship as soon as possible, given that the majority of our items are handmade-to-order, below are production guidelines.
- Sweatshirts – ship within 5-8 business days
- Charms & Chains – ship within 2-5 business days
- Personalized & Custom Jewelry - current production timeline is up to 3 weeks to complete a piece.